Last updated: December 2024
This Privacy Policy describes how AcademicPro ("we", "us", or "our") collects, uses, and protects your information when you use our academic editing services.
Information We Collect
Personal Information
When you use our services, we may collect:
- Email address
- Name
- Payment information
- Academic documents you submit for editing
Usage Data
We automatically collect:
- IP address
- Browser type
- Pages visited
- Time spent on pages
How We Use Your Information
We use your information to:
- Provide editing services
- Process payments
- Communicate about your orders
- Improve our services
- Send promotional materials (with your consent)
Document Confidentiality
Your documents are strictly confidential. We:
- Never share your documents with third parties
- Delete all documents within 30 days of project completion
- Use secure, encrypted storage
- Require all editors to sign confidentiality agreements
Cookies
We use cookies to enhance your experience. Types of cookies we use:
- Essential cookies - Required for site functionality
- Analytics cookies - Help us understand how visitors use our site
- Preference cookies - Remember your settings
You can control cookies through your browser settings.
Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for all data transfers
- Secure servers with regular security updates
- Access controls limiting who can view your data
- Regular security audits
Your Rights (GDPR)
If you are in the EU, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
Data Retention
- Account information: Retained while account is active
- Documents: Deleted within 30 days of project completion
- Payment records: Retained as required by law
Third-Party Services
We may use third-party services for:
- Payment processing
- Analytics
- Email communications
These services have their own privacy policies.
Children's Privacy
Our services are not intended for anyone under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or website notice.
Contact Us
For privacy-related questions, contact us at: [email protected]